Should I contact the Water Department if I feel my billing is wrong, regardless of whose favor it is in?
Absolutely contact the department at 863-471-5112 if you feel that your bill is incorrect. The City of Sebring works hard to ensure that all billings are 100% accurate. However, on occasion, mistakes in the billing process can occur. After all, we are only human. If you have any question regarding your billing amount, please contact us immediately so that we may take measures to ensure that your billing is accurate.

In the unfortunate event that we find that your bills have been inaccurate, the city will back bill or back credit your account for a period not exceeding 12 months.

Show All Answers

1. Why is my water discolored?
2. What are some causes of dirty water?
3. What should I do if I have dirty water?
4. Does the Water Department give discounts?
5. Should I contact the Water Department if I feel my billing is wrong, regardless of whose favor it is in?
6. Some months my water bill seems very high. Why is that?
7. What if I don’t want City water?
8. Why does my water bill run the same amount month after month?
9. Why does my water bill sometimes vary from month to month?